Now Powered by GPT-4o & Claude 3.5

Your AI agents
answer every
message.

Deploy intelligent support agents across WhatsApp Business, Telegram, Instagram, and Messenger β€” in any language, 24/7. No code required.

<2sAvg Response Time
98%Resolution Rate
35+Languages
πŸ€–
Pingent AI
Online Β· Instant replies
Hi, I need to return my order
14:22
Hi! I can help with that. What's your order number?
14:22
It's #ORD-72914
14:23

Connected to every platform your customers use

WhatsApp Business
Telegram
Instagram DM
Messenger
Discord
Live Chat
AI-Powered SupportWhatsApp Business APIInstant Responses35+ LanguagesCRM IntegrationsSmart Human Handoff24 / 7 AvailabilityNo-Code SetupLive AnalyticsGDPR CompliantAI-Powered SupportWhatsApp Business APIInstant Responses35+ LanguagesCRM IntegrationsSmart Human Handoff24 / 7 AvailabilityNo-Code SetupLive AnalyticsGDPR Compliant
01 / Capabilities

Everything you need to
automate customer support

Built on the latest LLMs, optimized for real-world production traffic.

01
🧠
Contextual Multi-Turn AI

Agents maintain full conversation memory β€” no repeated questions, no lost context. Natural, human-quality dialogues that resolve issues faster. Powered by GPT-4o and Claude 3.5 with configurable model routing per use case.

02
⚑
Deploy in 45 Minutes

Connect WhatsApp, Telegram, or Instagram through our guided OAuth flow. No engineering required.

03
🌍
35+ Languages Natively

Automatic language detection responds in the customer's own language β€” no routing, no delay.

04
πŸ”—
Deep CRM Integrations

Native Salesforce, HubSpot, Zendesk & Shopify connectors. Agents access customer data in real time.

05
πŸ‘€
Seamless Human Handoff

When complexity spikes, agents transfer to humans with full context β€” zero friction, zero repetition.

06
πŸ“Š
Real-Time Analytics

Track CSAT, resolution rates, response times, and escalation patterns from a live dashboard.

02 / Process

Live in four steps

From first click to your first automated conversation in under an hour.

01
Connect Your Channels

Link WhatsApp Business, Telegram, Instagram or Messenger through our secure OAuth wizard.

02
Train Your Agent

Upload FAQs, product docs, and policies. The AI learns your brand voice automatically.

03
Configure Workflows

Set escalation rules, business hours, and CRM mappings from the visual no-code editor.

04
Go Live & Scale

Deploy and handle thousands of simultaneous conversations. Scale to millions without hiring.

0+
Businesses powered by Pingent globally
0M+
Customer messages handled every month
0%
First-contact resolution rate average
0%
Support cost reduction for customers
03 / Platform

One workspace.
Every conversation.

Monitor live agents, track resolutions, and A/B test flows β€” all from a single dashboard.

Pingent β€” Workspace
Pingent
Dashboard
Conversations
Agents
Knowledge Base
Integrations
Analytics
Settings
Active agents: 12 Β Β·Β  Last updated just now
2.4k
Conversations today
98%
Resolution rate
1.8s
Avg response time
4.8β˜…
CSAT score
CustomerChannelStatusDuration
Sophia W.
WhatsApp
Active
0:32
Marco L.
Telegram
On hold
1:14
Aisha N.
Instagram
Active
2:07
David K.
Messenger
Resolved
4:55
Can I get a refund?
Sure. Can you share your order number please?
It's AC-8832190
Thank you. I have initiated the order refund process.
Refund completed

Omnichannel agents

Agents listen, read and interact just like humans would across phone, chat, email and WhatsApp.

Resolution Rate
83.4%
100%50%0%V1: 87.37%V2: 61.71%17 Aug24 Aug
Agent v1Agent v2

Analytics

Easily measure success rates and CX metrics, optimizing agent flows over time.

04 / Intelligence

Built to know your customers

Pingent AI
βŒƒ E Β  ⇧ESC Β  βœ•
Pingent AI

Save time,
scale faster

Pingent handles every routine inquiry automatically. It's fully aware of customer context, product knowledge and historical interactions β€” resolving issues without any human intervention.

DISCOVER HOW IT WORKS Β β†’
β€œHas this customer contacted us before?”
Reading all past conversations...

Knows everything

...so you can ask anything. The AI understands customer history, previous chats, and full product context.

Pingent AIS

Always there

Pingent is always on β€” no setup required. Deploy once and handle thousands of simultaneous conversations.

πŸ” Find their order status
? Have we resolved this before?
✏️ Write a reply based on policy

Multitalented

Get key information, summarize, draft replies and search all your knowledge sources without switching tools.

05 / Get in Touch

See Pingent in action

No generic sales decks. Talk to our team, watch the product live, and get pricing tailored to your needs.

30-minute session

Book a Demo

See Pingent handle real customer conversations live. We'll walk through your use case, answer every question, and show what's possible for your business.

  • Live product walkthrough
  • Your channels & CRM integrations
  • Q&A with a solutions engineer
  • No commitment required
Book a Demo Β β†’
Custom quote

Request Pricing

Pricing is tailored to your conversation volume, channels, and team size. Tell us about your business and we'll send a custom proposal within 24 hours.

  • Usage-based pricing model
  • Volume discounts available
  • Enterprise & on-premise options
  • Response within 24 hours
Request Pricing Β β†’

Already know what you need? Β Start a free trialΒ β€” no credit card required.

06 / Customers

Trusted by support teams worldwide

β˜…β˜…β˜…β˜…β˜…

"Pingent transformed our WhatsApp support. Response times dropped from 4 hours to under 30 seconds. Our agents now focus on complex issues β€” the AI handles everything routine, flawlessly."

SR
Sarah Rodriguez
Head of CX Β· TechCart
β˜…β˜…β˜…β˜…β˜…

"We serve customers in 14 countries. The multilingual capability is extraordinary β€” the AI detects language and replies naturally. We were live on WhatsApp and Telegram in under an hour."

MK
Marco KrΓΌger
Operations Director Β· Globify
β˜…β˜…β˜…β˜…β˜…

"68% reduction in support costs in the first month. The smart handoff is brilliant β€” customers never feel like they're talking to a bot, and escalations are completely seamless."

AL
Aisha Lam
VP Support Β· ShopStream
07 / Get Started

Put your support
on autopilot.

Join 2,400+ businesses delivering instant, intelligent support across every messaging platform. Start with a free demo β€” no commitment needed.

14-day free trial Β Β·Β  No credit card required Β Β·Β  Cancel anytime